Frequently Asked Questions

Does Dehired, hire equipment to the end user?

No. Dehired is a equipment dehire portal, our service is to provide digitally recorded historical equipment dehire dates for hirers and end users of equipment hire. To assist in providing security to both parties and easy accessible equipment hire history.

Is there a membership fee?

Yes. Account package memberships cost vary depending on the features you require

Does Dehired provide customer service support?

Yes. We offer quality customer support to both new and existing clients and commit to respond to inquires within 24 hours.
Please send your contact details through via theĀ help desk.

Can a dehired notification be sent through to supplier late, the day after I want to dehire equipment?

End user must comply with the requirements of each supplier, dehire must be received as per your suppliers requirements. However if this scenario arises, we suggest you communicate this with your supplier to amend their account records internally. Dehire dates registered become historical information and can not be amended.

Why does my account need to be verified manually if I use a publicly available email address such as gmail.com live.com etc ?

We endeavor to provide a secure environment for our users to communicate and value our clients and the service we offer, to reduce any misuse of the system we will manually check each registration via phone. If users who chose to use Dehired register using this type of email and fails to provide appropriate contact details then the account in question will be deleted.